Refund policy

WE GLADLY ACCEPT ITEMS FOR EXCHANGE WITHIN 14 DAYS OF PURCHASE. ALL ITEMS MUST BE IN THEIR ORIGINAL SALE CONDITION AND PACKAGING. THE ITEM YOU ARE EXCHANGING FOR MUST BE OF EQUAL OR LESSER VALUE TO ORIGINAL ITEM PURCHASED.

YOU MUST NOTIFY US OF YOUR EXCHANGE VIA EMAIL. PLEASE REFERENCE ORIGINAL SALE ITEM AND THE ITEM YOU'D LIKE US TO SEND YOU IN EXCHANGE. ONCE WE RECEIVE YOUR ORIGINAL ITEM, PLEASE ALLOW 1-2 WEEKS FOR YOUR EXCHANGE ITEM TO SHIP. CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING CHARGES REGARDING EXCHANGES.

TO EXCHANGE AN ITEM OR FOR ANY QUESTIONS REGARDING YOUR ORDER, PLEASE EMAIL US AT CUSTOMERCARE@AKSTUDIO.CO
ALL EXCHANGES ARE TO BE SHIPPED VIA INSURED MAIL TO:

ANNA QUARTZ 
687 N. TILLAMOOK ST.
STE B
PORTLAND, OR 97227
ANNA QUARTZ IS NOT RESPONSIBLE FOR ANY LOSSES INCURRED DURING RETURN MAILING.